/* udChalo Self Service — public site, plus the shared tokens and shell pieces the admin console builds on.
   Design (15 Oct 2026): Laltu_Design with the Parichit palette (laltu-design.css is the source of these values).
   - Warm ivory canvas, Parichit navy for actions and links, Parichit green as the ONE accent per screen,
     warm solid hairlines for edges, low wide shadows tinted with the ink.
   - Plus Jakarta Sans for headings (600/700, tight tracking above 24px), Inter Tight for body and every numeral
     (tabular), Noto Sans Devanagari for Hindi, Lato 900 only for the locked udChalo wordmark.
   - Light and dark themes (dark follows the device). Every text pair clears 4.5:1; markers clear 3:1.
   - Motion: one soft entrance on the home page, transform only, so the page is complete even if it never runs. */
:root {
  color-scheme: light;
  --uc-canvas: #FBF9F3; --uc-surface: #FFFFFF; --uc-surface-2: #F4F1E9; --uc-surface-3: #ECE7DA;
  --uc-ink: #17212C; --uc-ink-soft: #4D5765; --uc-ink-faint: #616A7A; --uc-ink-invert: #FFFFFF;
  --uc-brand: #154F7F; --uc-brand-hover: #0F3B60; --uc-brand-deep: #0F3B60; --uc-brand-soft: #E8EEF5; --uc-on-brand: #FFFFFF;
  --uc-accent: #257A54; --uc-accent-soft: #E4F1EA;
  --uc-caution: #8A5A12; --uc-caution-soft: #F8EFDC; --uc-critical: #99332A; --uc-critical-soft: #F9E9E6;
  --uc-line: #E4E0D4; --uc-line-strong: #CFC9B8; --uc-focus: #154F7F;
  --uc-field-edge: #8A8371;   /* derived: form-field boundaries need 3:1 (WCAG 1.4.11); line-strong is 1.6:1 */
  --uc-shadow-1: 0 1px 2px rgba(23, 33, 44, 0.05);
  --uc-shadow-2: 0 1px 2px rgba(23, 33, 44, 0.05), 0 8px 24px rgba(23, 33, 44, 0.06);
  --uc-shadow-3: 0 2px 4px rgba(23, 33, 44, 0.06), 0 16px 40px rgba(23, 33, 44, 0.10);
  --uc-sidebar: linear-gradient(180deg, #154F7F 0%, #0F3B60 100%);
  --uc-on-sidebar-soft: #C9D6E4;
  --uc-mark-hl: #FCEFC7;

  --uc-ud: #32996A; --uc-chalo: #184D7F;   /* LOCKED — wordmark, sampled from the official logo */
  --f-mark: 'Lato', system-ui, sans-serif;
  --f-display: 'Plus Jakarta Sans', 'Noto Sans Devanagari', system-ui, sans-serif;
  --f-body: 'Inter Tight', 'Noto Sans Devanagari', system-ui, -apple-system, 'Segoe UI', sans-serif;
  --f-hi: 'Noto Sans Devanagari', 'Inter Tight', system-ui, sans-serif;
  --r-xs: 6px; --r-sm: 10px; --r-md: 14px; --r-lg: 20px;
  --ease: cubic-bezier(.22, 1, .36, 1); --t-micro: 180ms; --t-comp: 320ms; --t-section: 520ms;
  --sn-w: 240px;

  /* aliases the admin console (admin.css) reads */
  --canvas: var(--uc-canvas); --surface: var(--uc-surface); --surface-2: var(--uc-surface-2); --surface-3: var(--uc-surface-3);
  --ink: var(--uc-ink); --text: var(--uc-ink); --ink-soft: var(--uc-ink-soft); --ink-faint: var(--uc-ink-faint);
  --line: var(--uc-line); --line-strong: var(--uc-line-strong);
  --brand: var(--uc-brand); --brand-soft: var(--uc-brand-soft); --link: var(--uc-brand);
  --gold: var(--uc-accent); --gold-ink: var(--uc-accent); --gold-soft: var(--uc-accent-soft); --gold-300: #9FD0B5;
  --green: var(--uc-accent); --green-deep: var(--uc-accent); --green-soft: var(--uc-accent-soft);
  --btn: var(--uc-brand); --btn-ink: var(--uc-on-brand);
  --warn: var(--uc-caution); --warn-soft: var(--uc-caution-soft); --bad: var(--uc-critical); --bad-soft: var(--uc-critical-soft);
  --shadow-1: var(--uc-shadow-1); --shadow-2: var(--uc-shadow-2); --shadow-3: var(--uc-shadow-3);
  --focus: var(--uc-focus); --r-xl: var(--r-md);
  --sidebar: var(--uc-sidebar); --on-band-faint: var(--uc-on-sidebar-soft); --on-band-soft: rgba(255, 255, 255, 0.85);
  --seg-on: var(--uc-brand);
  --brand-50: var(--uc-accent-soft); --brand-100: #CBE4D6; --brand-200: #A9D3BD; --brand-300: #9FD0B5; --brand-400: #6FA488; --brand-500: var(--uc-accent); --brand-600: var(--uc-accent); --brand-700: var(--uc-accent);
  --slate-50: var(--uc-surface-2); --slate-100: var(--uc-surface-2); --slate-400: #8B8577; --slate-500: var(--uc-ink-faint); --slate-600: var(--uc-ink-soft); --slate-700: var(--uc-ink); --slate-800: var(--uc-ink);
  --navy-700: var(--uc-brand);
}
@media (prefers-color-scheme: dark) {
  :root {
    color-scheme: dark;
    --uc-canvas: #10171F; --uc-surface: #17202A; --uc-surface-2: #131B24; --uc-surface-3: #1E2934;
    --uc-ink: #E9EEF4; --uc-ink-soft: #A6B2C0; --uc-ink-faint: #8E9AA9; --uc-ink-invert: #E9EEF4;
    --uc-brand: #7CB2E0; --uc-brand-hover: #A3CAEB; --uc-brand-deep: #1A3550; --uc-brand-soft: #16293B; --uc-on-brand: #0B1118;
    --uc-accent: #6CC79A; --uc-accent-soft: #12271E;
    --uc-caution: #E0B063; --uc-caution-soft: #2A2013; --uc-critical: #F0928A; --uc-critical-soft: #2C1815;
    --uc-line: #26313D; --uc-line-strong: #384654; --uc-focus: #7CB2E0; --uc-field-edge: #66758A;
    --uc-shadow-1: 0 1px 2px rgba(0, 0, 0, 0.40);
    --uc-shadow-2: 0 1px 2px rgba(0, 0, 0, 0.40), 0 8px 24px rgba(0, 0, 0, 0.30);
    --uc-shadow-3: 0 2px 4px rgba(0, 0, 0, 0.45), 0 16px 40px rgba(0, 0, 0, 0.40);
    --uc-sidebar: linear-gradient(180deg, #17283A 0%, #111D2A 100%);
    --uc-mark-hl: rgba(224, 176, 99, 0.28);
    --uc-ud: #FFFFFF; --uc-chalo: #FFFFFF;   /* approved reversed lockup on the dark canvas */
    --gold-300: #6CC79A; --brand-100: #1C3A2B; --brand-200: #2A5A42; --slate-400: #6E7A88;
  }
}

/* ---------- base ---------- */
* { box-sizing: border-box; }
[hidden] { display: none !important; }
html { -webkit-text-size-adjust: 100%; scroll-behavior: smooth; }
body { margin: 0; min-height: 100vh; display: flex; flex-direction: column; background: var(--uc-canvas); color: var(--uc-ink); font: 16px/1.6 var(--f-body); -webkit-font-smoothing: antialiased; }
[lang="hi"] { font-family: var(--f-hi); }
h1, h2, h3, h4 { font-family: var(--f-display); font-weight: 700; line-height: 1.2; letter-spacing: -0.015em; margin: 0; text-wrap: balance; color: var(--uc-ink); }
.h3 { font-size: 18px; } .h4 { font-size: 16px; }
a { color: var(--uc-brand); text-decoration: none; }
a:hover { text-decoration: underline; text-underline-offset: 3px; text-decoration-thickness: 1px; }
:where(a, button, input, select, textarea, [tabindex]):focus-visible { outline: 2px solid var(--uc-focus); outline-offset: 2px; border-radius: var(--r-xs); }
button, input, select, textarea { font: inherit; color: inherit; }
.tnum { font-variant-numeric: tabular-nums; }
.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
.skip { position: absolute; left: 12px; top: -48px; background: var(--uc-brand); color: var(--uc-on-brand); padding: 8px 14px; border-radius: var(--r-sm); z-index: 80; font-weight: 600; }
.skip:focus { top: 10px; }
.wrap { max-width: 1240px; margin-inline: auto; padding-inline: 32px; }
@media (max-width: 767px) { .wrap { padding-inline: 16px; } }
.i { width: 18px; height: 18px; flex: none; fill: none; stroke: currentColor; stroke-width: 1.7; stroke-linecap: round; stroke-linejoin: round; }
mark { background: var(--uc-mark-hl); color: inherit; border-radius: 3px; padding: 0 2px; }
main { flex: 1; padding-block: 24px 40px; }
@media (max-width: 767px) { main { padding-block: 16px 28px; } }

/* LOCKED: the udChalo wordmark — Lato 900, two colours from the official logo, inherits only its size */
.uc-wordmark { font-family: var(--f-mark) !important; font-weight: 900 !important; letter-spacing: -0.01em !important; color: var(--uc-chalo) !important; font-style: normal !important; text-transform: none !important; white-space: nowrap; }
.uc-wordmark .uc-ud { color: var(--uc-ud) !important; }
.sn .uc-wordmark, .sn .uc-wordmark .uc-ud, .a-side .uc-wordmark, .a-side .uc-wordmark .uc-ud { color: #FFFFFF !important; }

/* ---------- top bar ---------- */
.top { position: sticky; top: 0; z-index: 40; background: color-mix(in srgb, var(--uc-surface) 88%, transparent); backdrop-filter: blur(10px); border-bottom: 1px solid var(--uc-line); }
.top-row { display: flex; align-items: center; gap: 12px 24px; min-height: 64px; flex-wrap: wrap; padding-block: 8px; }
.brand { display: flex; align-items: center; gap: 12px; text-decoration: none !important; flex: none; }
.brand img { display: block; width: 104px; height: auto; }
.brand-sub { font-family: var(--f-display); font-size: 14px; font-weight: 600; color: var(--uc-ink-soft); padding-left: 12px; border-left: 1px solid var(--uc-line-strong); line-height: 1.2; }
.top-search { flex: 1; max-width: 560px; min-width: 0; }
.top-search .search { box-shadow: none; }
.top-search .search input { padding-block: 9px; font-size: 15px; }
.top-search .search button { min-height: 36px; margin: 4px; }
.top-nav { display: flex; align-items: center; gap: 6px 16px; margin-left: auto; }
.top-nav > a:not(.btn) { color: var(--uc-ink-soft); font-weight: 500; font-size: 15px; padding: 8px 4px; }
.top-nav > a:not(.btn):hover, .top-nav > a[aria-current="page"]:not(.btn) { color: var(--uc-ink); text-decoration: none; box-shadow: inset 0 -2px 0 var(--uc-brand); }
@media (max-width: 860px) {
  .top-row { gap: 8px 12px; }
  .top-search { order: 3; flex-basis: 100%; max-width: none; }
  .brand-sub { display: none; }
  .top-nav .btn.sm, .top-nav > a:not(.btn) { min-height: 44px; display: inline-flex; align-items: center; }   /* 44px touch targets for customers */
}

/* ---------- search + answer peek ---------- */
.search { position: relative; display: flex; align-items: center; width: 100%; background: var(--uc-surface); border: 1px solid var(--uc-field-edge); border-radius: var(--r-md); box-shadow: var(--uc-shadow-2); transition: border-color var(--t-micro) var(--ease), box-shadow var(--t-micro) var(--ease); }
.search:focus-within { border-color: var(--uc-brand); box-shadow: 0 0 0 4px color-mix(in srgb, var(--uc-brand) 14%, transparent), var(--uc-shadow-2); }
.search .s-ico { color: var(--uc-ink-faint); margin-left: 16px; }
.search input { flex: 1; min-width: 0; border: 0; background: transparent; padding: 13px 12px; font-size: 16px; outline: none; color: var(--uc-ink); }
.search input::placeholder { color: color-mix(in srgb, var(--uc-ink-faint) 50%, var(--uc-surface)); }   /* owner: hint text 50% lighter */
.search.big input { padding: 17px 12px; font-size: 17px; }
.search button { border: 0; background: var(--uc-brand); color: var(--uc-on-brand); margin: 6px; padding: 0 20px; min-height: 44px; cursor: pointer; font-weight: 600; font-size: 15px; border-radius: var(--r-sm); transition: background var(--t-micro) var(--ease); }
.search button:hover { background: var(--uc-brand-hover); }
.kbd { font-size: 12px; color: var(--uc-ink-faint); border: 1px solid var(--uc-line-strong); border-radius: var(--r-xs); padding: 1px 7px; margin-right: 2px; }
@media (max-width: 560px) { .kbd { display: none; } .search.big input { padding: 15px 6px; font-size: 16px; } .search button { padding: 0 14px; } }
.suggest { position: absolute; left: 0; right: 0; top: calc(100% + 8px); background: var(--uc-surface); border: 1px solid var(--uc-line); border-radius: var(--r-md); box-shadow: var(--uc-shadow-3); text-align: left; z-index: 60; overflow: hidden; }
.suggest a { display: block; padding: 11px 16px; color: var(--uc-ink); border-top: 1px solid var(--uc-line); text-decoration: none; font-size: 15px; }
.suggest a:first-child { border-top: 0; }
.suggest a[aria-selected="true"], .suggest a:hover { background: var(--uc-surface-2); }
.suggest .where { font-size: 13px; color: var(--uc-ink-faint); }
.suggest .all { font-size: 14px; font-weight: 600; color: var(--uc-brand); }
.suggest a.peek { display: grid; gap: 4px; padding: 14px 18px 16px; background: var(--uc-brand-soft); border-bottom: 1px solid var(--uc-line); }
.suggest a.peek[aria-selected="true"], .suggest a.peek:hover { background: color-mix(in srgb, var(--uc-brand-soft) 70%, var(--uc-surface-2)); }
.peek-l { font-size: 12px; font-weight: 600; color: var(--uc-brand); }
.peek b { font-family: var(--f-display); font-size: 16px; font-weight: 600; line-height: 1.35; }
.peek-a { font-size: 14.5px; color: var(--uc-ink-soft); line-height: 1.55; }
.peek-go { font-size: 13.5px; font-weight: 600; color: var(--uc-brand); margin-top: 2px; }

/* ---------- cards ---------- */
.card, .sheet { background: var(--uc-surface); border: 1px solid var(--uc-line); border-radius: var(--r-md); box-shadow: var(--uc-shadow-2); }
.pad { padding: 20px 24px; }
@media (max-width: 600px) { .pad { padding: 16px; } }

/* ---------- page header ---------- */
.page-head { padding: 0 0 20px; }
.crumbs { display: flex; flex-wrap: wrap; gap: 6px; font-size: 13.5px; color: var(--uc-ink-faint); margin-bottom: 10px; }
.crumbs a { color: var(--uc-ink-soft); }
.crumbs .sep { color: var(--uc-line-strong); }
.crumbs [aria-current] { color: var(--uc-ink-faint); }
.ph-row { display: flex; justify-content: space-between; align-items: flex-end; gap: 16px; flex-wrap: wrap; }
.ph-main { display: flex; gap: 16px; align-items: center; min-width: 0; }
.ph-ico { width: 48px; height: 48px; border-radius: var(--r-md); display: grid; place-items: center; background: var(--uc-brand-soft); color: var(--uc-brand); flex: none; }
.ph-ico .i { width: 24px; height: 24px; }
.ph-title { font-size: 32px; letter-spacing: -0.02em; }
.ph-title .t-en { display: block; font: inherit; color: inherit; }
.ph-title .t-hi { display: block; font-family: var(--f-hi); color: var(--uc-ink-soft); font-size: 0.62em; font-weight: 500; letter-spacing: 0; margin-top: 6px; line-height: 1.5; }
.ph-sub { margin: 6px 0 0; color: var(--uc-ink-soft); font-size: 16px; max-width: 72ch; }
.art-band .ph-title { font-size: 30px; max-width: 34ch; }
@media (max-width: 767px) { .ph-title, .art-band .ph-title { font-size: 24px; } }
.band-search { margin-top: 16px; max-width: 720px; }
.pills { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 16px; }
.pills a { font-size: 14px; font-weight: 500; color: var(--uc-ink-soft); padding: 6px 14px; border-radius: 999px; background: var(--uc-surface); border: 1px solid var(--uc-line-strong); text-decoration: none !important; transition: border-color var(--t-micro) var(--ease), color var(--t-micro) var(--ease); }
.pills a span { color: var(--uc-brand); margin-left: 4px; font-weight: 600; }
.pills a:hover { border-color: var(--uc-brand); color: var(--uc-ink); }
.pills a[aria-current="page"] { background: var(--uc-brand); border-color: var(--uc-brand); color: var(--uc-on-brand); font-weight: 600; }
.pills a[aria-current="page"] span { color: var(--uc-on-brand); }
.stamps { display: flex; flex-wrap: wrap; gap: 6px 18px; margin-top: 14px; font-size: 14px; color: var(--uc-ink-soft); }
.stamp { display: inline-flex; gap: 6px; align-items: center; }
.stamp .i { width: 16px; height: 16px; color: var(--uc-ink-faint); }
.stamp b { font-weight: 600; color: var(--uc-ink); }
.stamp .rel { color: var(--uc-ink-faint); }

/* ---------- home ---------- */
.home { display: grid; grid-template-columns: minmax(0, 1fr); gap: 24px; }
.hero { display: grid; grid-template-columns: minmax(0, 1fr) 330px; gap: 40px; align-items: start; padding: 4px 0 0; position: relative; z-index: 5; }   /* above the sections below: the answer peek opens over them */
.hero h1 { font-size: 40px; letter-spacing: -0.025em; }
.hero-hi { margin: 4px 0 16px; color: var(--uc-ink-soft); font-size: 18px; }
.hero .search { max-width: 760px; }
.hero-tip { margin: 8px 0 0; font-size: 14px; color: var(--uc-ink-faint); }
.chips { display: flex; flex-wrap: nowrap; gap: 8px; margin-top: 12px; align-items: center; overflow-x: auto; scrollbar-width: none; }
.chips::-webkit-scrollbar { display: none; }
.chips-label { font-size: 14px; color: var(--uc-ink-faint); margin-right: 2px; }
.chips a { flex: none; white-space: nowrap; font-size: 14px; color: var(--uc-ink); padding: 6px 14px; border-radius: 999px; background: var(--uc-surface); border: 1px solid var(--uc-line); text-decoration: none !important; transition: border-color var(--t-micro) var(--ease); }
.chips-label { flex: none; }
.chips a:hover { border-color: var(--uc-brand); }
/* trust: one calm column, the single accent on the takeaway number */
.trust { margin: 0; display: grid; gap: 0; border-left: 1px solid var(--uc-line); padding-left: 24px; }
.trust > div { display: grid; grid-template-columns: minmax(0, 1fr) auto; align-items: baseline; gap: 2px 12px; padding: 6px 0; border-top: 1px solid var(--uc-line); }
.trust > div:first-child { border-top: 0; padding-top: 0; }
.trust dt { font-size: 14px; color: var(--uc-ink-soft); }
.trust dd { margin: 0; font-family: var(--f-body); font-weight: 600; font-size: 17px; color: var(--uc-ink); font-variant-numeric: tabular-nums; }
.trust .trust-hero { grid-template-columns: 1fr; padding-bottom: 8px; }
.trust .trust-hero dd { font-family: var(--f-display); font-size: 44px; font-weight: 700; line-height: 1; color: var(--uc-accent); letter-spacing: -0.03em; order: -1; }
.trust .trust-hero dt { font-size: 15px; color: var(--uc-ink); font-weight: 500; }
.trust .trust-hero span { font-size: 13px; color: var(--uc-ink-faint); }
.trust-src { margin: 6px 0 0; font-size: 13px; color: var(--uc-ink-faint); line-height: 1.5; white-space: nowrap; }
@media (max-width: 960px) {
  .hero { grid-template-columns: minmax(0, 1fr); gap: 24px; padding-top: 4px; }
  .hero h1 { font-size: 30px; }
  .trust { border-left: 0; padding-left: 0; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 0 20px; border-top: 1px solid var(--uc-line); padding-top: 14px; }
  .trust > div, .trust > div:first-child { border-top: 0; padding: 6px 0; }
  .trust .trust-hero { grid-column: 1 / -1; }
  .trust .trust-hero dd { font-size: 40px; }
  .trust-src { grid-column: 1 / -1; white-space: normal; }
}
@media (max-width: 767px) {
  .chips { flex-wrap: nowrap; overflow-x: auto; margin-inline: -16px; padding-inline: 16px; scrollbar-width: none; -webkit-mask-image: linear-gradient(90deg, #000 85%, transparent); mask-image: linear-gradient(90deg, #000 85%, transparent); }
  .chips::-webkit-scrollbar { display: none; }
  .chips a { white-space: nowrap; flex: none; } .chips-label { display: none; }
}
/* one soft entrance, transform only: content is complete at rest */
@keyframes uc-rise { from { transform: translateY(10px); } to { transform: none; } }
.is-home .hero-main, .is-home .trust, .is-home .lens { animation: uc-rise var(--t-section) var(--ease) both; }
.is-home .trust { animation-delay: 70ms; } .is-home .lens { animation-delay: 140ms; }

/* sections */
.sec { display: grid; grid-template-columns: minmax(0, 1fr); gap: 14px; }
.sec-head { display: flex; align-items: flex-end; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.sec-head h2 { font-size: 24px; }
.sec-sub { margin: 4px 0 0; color: var(--uc-ink-soft); font-size: 15px; max-width: 72ch; }
.meta { font-size: 14px; color: var(--uc-ink-faint); }
.more { display: inline-flex; align-items: center; gap: 6px; font-weight: 600; font-size: 14.5px; color: var(--uc-brand); }
.more .i { width: 16px; height: 16px; transition: transform var(--t-micro) var(--ease); }
.more:hover .i { transform: translateX(3px); }
.banners { display: grid; gap: 10px; }
.page > .banners:first-child { margin-bottom: 16px; }
.banner { display: flex; gap: 12px; align-items: flex-start; padding: 14px 18px; border-radius: var(--r-sm); border: 1px solid var(--uc-line); border-left: 3px solid var(--uc-brand); background: var(--uc-surface); font-size: 15px; }
.banner.tone-warning { border-left-color: var(--uc-caution); background: var(--uc-caution-soft); }
.banner .i { margin-top: 3px; color: var(--uc-brand); }
.banner.tone-warning .i { color: var(--uc-caution); }
.banner .b-hi { display: block; color: var(--uc-ink-soft); }

/* the service lens: pick a service, see its journey */
.lens { padding: 24px; display: grid; grid-template-columns: minmax(0, 1fr); gap: 18px; }
.lens-head h2 { font-size: 24px; }
.lens-head .sec-sub { max-width: none; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
@media (max-width: 900px) { .lens-head .sec-sub { white-space: normal; } }
.jtabs { display: flex; flex-wrap: nowrap; gap: 4px; padding: 4px; background: var(--uc-surface-2); border: 1px solid var(--uc-line); border-radius: 999px; overflow-x: auto; scrollbar-width: none; }
.jtabs::-webkit-scrollbar { display: none; }
.jtabs a { flex: 1 0 auto; display: inline-flex; align-items: center; justify-content: center; gap: 7px; min-height: 40px; padding: 6px 14px; border-radius: 999px; color: var(--uc-ink-soft); font-size: 14.5px; font-weight: 500; white-space: nowrap; text-decoration: none !important; transition: background var(--t-micro) var(--ease), color var(--t-micro) var(--ease), box-shadow var(--t-micro) var(--ease); }
.jtabs a .i { width: 17px; height: 17px; color: var(--tone); }
.jtabs a:hover { color: var(--uc-ink); background: color-mix(in srgb, var(--uc-surface) 60%, transparent); }
.jtabs a[aria-selected="true"] { background: var(--uc-surface); color: var(--uc-ink); font-weight: 600; box-shadow: var(--uc-shadow-2), inset 0 0 0 1px var(--uc-line); }
@media (max-width: 767px) { .lens { padding: 18px 16px; } .jtabs a { flex: none; } }
.jpanel { border-top: 1px solid var(--uc-line); padding-top: 18px; }
.jpanel-head { display: flex; justify-content: space-between; align-items: baseline; gap: 12px; flex-wrap: wrap; margin-bottom: 16px; }
.jpanel-head h3 { font-size: 18px; font-weight: 600; }

/* journey strip: a route map in the service's own colour — a solid track drawn once, tinted medallions, a filled
   destination. No numbering (the line and the order carry the sequence). */
.trip { --tone: var(--uc-brand); list-style: none; margin: 0; padding: 0; display: grid; grid-auto-flow: column; grid-auto-columns: minmax(0, 1fr); gap: 20px; position: relative; }
.trip::before { content: ""; position: absolute; left: 26px; right: 14px; top: 25px; height: 3px; border-radius: 3px; z-index: 0;
  background: linear-gradient(90deg, color-mix(in srgb, var(--tone) 22%, var(--uc-surface)), var(--tone));
  transform-origin: left center; animation: route-draw 700ms var(--ease) 160ms both; }
@keyframes route-draw { from { transform: scaleX(0); } to { transform: none; } }
.trip.end-plane::after, .trip.end-check::after { content: ""; position: absolute; right: 0; top: 13px; width: 28px; height: 28px; border-radius: 50%; z-index: 1;
  background: var(--tone) no-repeat center / 15px; box-shadow: 0 0 0 4px var(--uc-surface), 0 6px 14px -6px color-mix(in srgb, var(--tone) 70%, transparent); }
.trip.end-plane::after { background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='white' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M17.8 19.2 16 11l3.5-3.5C21 6 21.5 4 21 3c-1-.5-3 0-4.5 1.5L13 8 4.8 6.2c-.5-.1-.9.1-1.1.5l-.3.5c-.2.5-.1 1 .3 1.3L9 12l-2 3H4l-1 1 3 2 2 3 1-1v-3l3-2 3.5 5.3c.3.4.8.5 1.3.3l.5-.2c.4-.3.6-.7.5-1.2z'/%3E%3C/svg%3E"); }
.trip.end-check::after { background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='white' stroke-width='3' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m5 12 5 5L20 7'/%3E%3C/svg%3E"); }
.stop { display: flex; flex-direction: column; }
.stop-link { position: relative; z-index: 2; display: grid; gap: 3px; align-content: start; color: var(--uc-ink); text-decoration: none !important; }
.stop-mark { display: flex; margin-bottom: 8px; }
.stop-ico { width: 52px; height: 52px; border-radius: 50%; display: grid; place-items: center; color: var(--tone);
  background: color-mix(in srgb, var(--tone) 12%, var(--uc-surface)); border: 1.5px solid color-mix(in srgb, var(--tone) 35%, var(--uc-surface));
  box-shadow: 0 0 0 5px var(--uc-surface), 0 8px 18px -10px color-mix(in srgb, var(--tone) 80%, transparent);
  transition: background var(--t-micro) var(--ease), color var(--t-micro) var(--ease), transform var(--t-micro) var(--ease); }
.stop-ico .i { width: 23px; height: 23px; }
.stop b { font-family: var(--f-display); font-weight: 600; font-size: 16px; }
.stop-count { justify-self: start; font-size: 12.5px; font-weight: 600; color: var(--tone); background: color-mix(in srgb, var(--tone) 10%, var(--uc-surface)); border-radius: 999px; padding: 1px 9px; }
.stop-link:hover .stop-ico { background: var(--tone); color: #fff; transform: translateY(-2px); }
.stop-link:hover b { color: var(--tone); }
.stop-qs { list-style: none; margin: 10px 0 0; padding: 10px 0 0; border-top: 1px solid var(--uc-line); display: grid; gap: 8px; }
.stop-qs li { font-size: 14.5px; line-height: 1.45; }
.stop-qs a { color: var(--uc-ink-soft); }
.stop-qs a:hover { color: var(--uc-brand); }
@media (prefers-color-scheme: dark) {
  .stop-ico, .stop-count, .stop-link:hover b { color: color-mix(in srgb, var(--tone) 45%, #ffffff); }
  .stop-ico { background: color-mix(in srgb, var(--tone) 30%, var(--uc-surface)); border-color: color-mix(in srgb, var(--tone) 55%, var(--uc-surface)); }
  .stop-count { background: color-mix(in srgb, var(--tone) 25%, var(--uc-surface)); }
  .trip::before { background: linear-gradient(90deg, color-mix(in srgb, var(--tone) 35%, var(--uc-surface)), color-mix(in srgb, var(--tone) 60%, #ffffff)); }
}
@media (max-width: 900px) {
  .trip { grid-auto-flow: row; grid-template-columns: 1fr; gap: 0; }
  .trip::before { left: 25px; right: auto; top: 26px; bottom: 26px; width: 3px; height: auto; transform-origin: center top; animation-name: route-draw-v;
    background: linear-gradient(180deg, color-mix(in srgb, var(--tone) 22%, var(--uc-surface)), var(--tone)); }
  .trip::after, .trip.end-plane::after, .trip.end-check::after { display: none; }
  .stop-link { grid-template-columns: 52px minmax(0, 1fr); column-gap: 16px; }
  .stop-mark { grid-row: span 3; margin: 0; }
  .stop { padding-bottom: 14px; }
  .stop-qs { margin-left: 68px; }
}
@keyframes route-draw-v { from { transform: scaleY(0); } to { transform: none; } }

/* service identity colours (Laltu_Design series palette; every icon clears 3:1 on its tile in both themes) */
.tone-flight { --tone: #154F7F; } .tone-itr { --tone: #8A5A12; } .tone-finserv { --tone: #5B4A8C; } .tone-realestate { --tone: #1F6E73; }
.tone-defence { --tone: #57728F; } .tone-vacation { --tone: #B4473C; } .tone-international { --tone: #2F6F9F; } .tone-digiyatra { --tone: #6B5B2E; }
.tone-mobikwik { --tone: #4D5765; } .tone-fraud { --tone: #99332A; }
.tile-ico[class*="tone-"], .ph-ico[class*="tone-"] { color: var(--tone); background: color-mix(in srgb, var(--tone) 12%, var(--uc-surface)); }
@media (prefers-color-scheme: dark) {
  .tile-ico[class*="tone-"], .ph-ico[class*="tone-"] { color: color-mix(in srgb, var(--tone) 45%, #ffffff); background: color-mix(in srgb, var(--tone) 30%, var(--uc-surface)); }
  .jtabs a .i { color: color-mix(in srgb, var(--tone) 45%, #ffffff); }
}

/* top questions */
.tile-ico { width: 40px; height: 40px; border-radius: var(--r-sm); display: grid; place-items: center; background: var(--uc-brand-soft); color: var(--uc-brand); flex: none; }
.tile-ico .i { width: 20px; height: 20px; }
.tile-n { font-size: 13px; font-weight: 600; color: var(--uc-ink-soft); background: var(--uc-surface-2); border-radius: 999px; padding: 2px 10px; }
.topq { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 16px; }
@media (max-width: 1200px) { .topq { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
@media (max-width: 600px) { .topq { grid-template-columns: 1fr; } }
.topq-card { padding: 18px 20px 12px; display: grid; align-content: start; gap: 10px; }
.topq-head { display: flex; align-items: center; gap: 12px; }
.topq-head h3 { font-size: 17px; font-weight: 600; flex: 1; min-width: 0; }
.topq-head .more { font-size: 13.5px; white-space: nowrap; }
.topq-list { list-style: none; margin: 0; padding: 0; counter-reset: q; display: grid; }
.topq-list li { counter-increment: q; display: grid; grid-template-columns: 22px minmax(0, 1fr); column-gap: 6px; padding: 10px 0; border-top: 1px solid var(--uc-line); font-size: 15px; line-height: 1.45; }
.topq-list li::before { content: counter(q); grid-row: span 2; color: var(--uc-ink-faint); font-weight: 600; font-variant-numeric: tabular-nums; }
.topq-list a { color: var(--uc-ink); font-weight: 500; }
.topq-list a:hover { color: var(--uc-brand); }
.topq-list .reads { font-size: 12.5px; color: var(--uc-ink-faint); margin-top: 2px; }

/* All topics: a calm directory — one card is one link; sections are a quiet preview, not more links */
.dir { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; }
@media (max-width: 1060px) { .dir { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
@media (max-width: 640px) { .dir { grid-template-columns: 1fr; } }
.dir-card { display: flex; align-items: flex-start; gap: 14px; padding: 18px 20px; height: 100%; color: var(--uc-ink); text-decoration: none !important; transition: border-color var(--t-micro) var(--ease), box-shadow var(--t-micro) var(--ease); }
.dir-card:hover { border-color: var(--uc-line-strong); box-shadow: var(--uc-shadow-3); }
.dir-card .tile-ico { width: 44px; height: 44px; }
.dir-main { flex: 1; min-width: 0; display: grid; gap: 2px; }
.dir-main b { font-family: var(--f-display); font-size: 17px; font-weight: 600; line-height: 1.3; }
.dir-card:hover .dir-main b { color: var(--uc-brand); }
.dir-meta { font-size: 14px; color: var(--uc-ink-soft); }
.dir-secs { font-size: 13.5px; color: var(--uc-ink-faint); margin-top: 6px; line-height: 1.5; }
.dir-card .go { color: var(--uc-ink-faint); margin-top: 12px; transition: transform var(--t-micro) var(--ease), color var(--t-micro) var(--ease); }
.dir-card:hover .go { color: var(--uc-brand); transform: translateX(3px); }

/* recently updated: a calm list, not more cards */
.fresh { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 0 32px; border-top: 1px solid var(--uc-line); }
@media (max-width: 860px) { .fresh { grid-template-columns: 1fr; } }
.fresh li { border-bottom: 1px solid var(--uc-line); }
.fresh-row { display: flex; gap: 16px; align-items: center; padding: 14px 4px; color: var(--uc-ink); text-decoration: none !important; }
.fresh-date { flex: none; width: 92px; font-size: 13.5px; color: var(--uc-ink-faint); }
.fresh-main { flex: 1; min-width: 0; display: grid; }
.fresh-main b { font-weight: 500; font-size: 15.5px; line-height: 1.4; }
.fresh-row:hover b { color: var(--uc-brand); }
.where { font-size: 13px; color: var(--uc-ink-faint); }
.fresh-row .go, .row .go, .topic .go { color: var(--uc-ink-faint); transition: transform var(--t-micro) var(--ease), color var(--t-micro) var(--ease); }
.fresh-row:hover .go, .row:hover .go, .topic:hover .go { color: var(--uc-brand); transform: translateX(3px); }

/* ---------- content pages ---------- */
.page.narrow { max-width: 860px; }
.stack { display: grid; grid-template-columns: minmax(0, 1fr); gap: 16px; }
.layout { display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: 24px; align-items: start; }
.form-layout { grid-template-columns: minmax(0, 1fr) 300px; }
@media (max-width: 1060px) { .layout, .form-layout { grid-template-columns: 1fr; } }
.side { display: grid; gap: 16px; position: sticky; top: 88px; }
@media (max-width: 1060px) { .side { position: static; } }
.lede-sm { color: var(--uc-ink-soft); margin: 4px 0 14px; }
.count { font-size: 13px; color: var(--uc-ink-soft); background: var(--uc-surface-2); border-radius: 999px; padding: 1px 9px; font-variant-numeric: tabular-nums; font-weight: 600; font-family: var(--f-body); }
.h2-row { display: flex; align-items: center; gap: 14px; font-size: 20px; margin-bottom: 18px; }
.h2-row a { color: var(--uc-ink); flex: 1; }
.folder-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(250px, 1fr)); gap: 20px 32px; }
.fg h3 { font-size: 16px; font-weight: 600; }
.fg h3 a { color: var(--uc-ink); }
.mini { list-style: none; padding: 0; margin: 10px 0; display: grid; gap: 6px; font-size: 14.5px; }
.mini a { color: var(--uc-ink-soft); }
.journey-sheet { margin-bottom: 16px; }
.jsheet-h { font-size: 18px; font-weight: 600; margin-bottom: 16px; }
.lh-ico { display: inline-grid; place-items: center; width: 32px; height: 32px; border-radius: var(--r-sm); background: var(--uc-brand-soft); color: var(--uc-brand); margin-right: 10px; vertical-align: -8px; }
.lh-ico .i { width: 17px; height: 17px; }
[id^="stage-"], [id^="f3"] { scroll-margin-top: 90px; }
.list-head { display: flex; justify-content: space-between; align-items: center; gap: 12px; flex-wrap: wrap; margin-bottom: 6px; }
.list-head h2 { font-size: 20px; font-weight: 600; }
.list-head h2 a { color: var(--uc-ink); }
.alist { list-style: none; margin: 0; padding: 0; }
.alist li + li { border-top: 1px solid var(--uc-line); }
.row { display: flex; gap: 16px; align-items: center; padding: 12px 12px; margin-inline: -12px; border-radius: var(--r-sm); color: var(--uc-ink); text-decoration: none !important; transition: background var(--t-micro) var(--ease); }
.row:hover { background: var(--uc-surface-2); }
.row-main { min-width: 0; flex: 1; }
.t-en { display: block; font-weight: 600; line-height: 1.45; font-size: 16px; }
.t-hi { display: block; color: var(--uc-ink-soft); font-size: 15px; line-height: 1.55; margin-top: 2px; font-family: var(--f-hi); }
.rowmeta { display: flex; gap: 4px 8px; flex-wrap: wrap; font-size: 13px; color: var(--uc-ink-faint); margin-top: 4px; }
.rowmeta .dot { opacity: .6; }
.snippet { display: block; font-size: 14.5px; color: var(--uc-ink-soft); margin-top: 4px; line-height: 1.55; }
.sort { display: flex; gap: 8px; align-items: center; font-size: 14px; color: var(--uc-ink-soft); }
.sort select { background: var(--uc-surface); border: 1px solid var(--uc-field-edge); border-radius: var(--r-sm); padding: 7px 10px; font-size: 14px; }

/* side cards */
.help-card { padding: 20px 22px; display: grid; gap: 10px; }
.help-ico { width: 40px; height: 40px; border-radius: var(--r-sm); display: grid; place-items: center; background: var(--uc-brand-soft); color: var(--uc-brand); }
.help-ico .i { width: 20px; height: 20px; }
.help-card h2 { font-size: 18px; }
.help-card p { margin: 0; color: var(--uc-ink-soft); font-size: 15px; }
.help-card .btn { width: 100%; margin-top: 4px; }
.related h2 { font-size: 17px; margin-bottom: 8px; }
.related ol { margin: 0 0 14px; padding: 0; list-style: none; counter-reset: r; display: grid; }
.related li { counter-increment: r; display: grid; grid-template-columns: 24px 1fr; gap: 6px; padding: 9px 0; border-top: 1px solid var(--uc-line); font-size: 15px; line-height: 1.45; }
.related li:first-child { border-top: 0; }
.related li::before { content: counter(r); color: var(--uc-ink-faint); font-weight: 600; font-variant-numeric: tabular-nums; }
.related a { color: var(--uc-ink); }
.safe-card { background: var(--uc-surface-2); border: 1px solid var(--uc-line); border-radius: var(--r-md); padding: 20px 22px; }
.safe-card .i { color: var(--uc-brand); width: 22px; height: 22px; }
.safe-card h2 { font-size: 17px; margin: 8px 0 6px; }
.safe-card p { margin: 0; font-size: 15px; color: var(--uc-ink-soft); }
.steps h2 { font-size: 17px; margin-bottom: 10px; }
.steps ol { margin: 0; padding-left: 20px; display: grid; gap: 10px; font-size: 15px; color: var(--uc-ink-soft); }
.steps b { color: var(--uc-ink); font-weight: 600; }

/* article */
.art { padding: 28px 32px; }
@media (max-width: 600px) { .art { padding: 18px 16px; } }
.in-short { background: var(--uc-accent-soft); border: 1px solid color-mix(in srgb, var(--uc-accent) 28%, transparent); border-radius: var(--r-sm); padding: 14px 18px; margin: 0 0 22px; max-width: 64ch; }
.in-short-l { display: block; font-size: 13px; font-weight: 600; color: var(--uc-accent); margin-bottom: 2px; }
.in-short p { margin: 0; font-size: 16.5px; line-height: 1.6; color: var(--uc-ink); }
.article-body { max-width: 64ch;   /* ~72 real characters per line (the rule is under 80) */
   overflow-wrap: anywhere; font-size: 17px; line-height: 1.75; color: var(--uc-ink); }
.article-body p { margin: 0 0 14px; }
.article-body [lang="hi"], .article-body .blk-hi { line-height: 1.9; color: var(--uc-ink-soft); }
.article-body ul, .article-body ol { padding-left: 24px; margin: 0 0 16px; }
.article-body li { margin-bottom: 6px; }
.article-body li::marker { color: var(--uc-ink-faint); }
.article-body h2, .article-body h3 { margin: 22px 0 8px; font-size: 20px; }
.article-body strong, .article-body b { font-weight: 600; }
.article-body a { color: var(--uc-brand); text-decoration: underline; text-decoration-color: color-mix(in srgb, var(--uc-brand) 40%, transparent); text-underline-offset: 3px; }
.tscroll { overflow-x: auto; margin: 6px 0 18px; border: 1px solid var(--uc-line); border-radius: var(--r-sm); position: relative; }
.article-body table { border-collapse: collapse; width: 100% !important; font-size: 15px; line-height: 1.5; }
.article-body td, .article-body th { border-bottom: 1px solid var(--uc-line); padding: 10px 14px; vertical-align: top; text-align: left !important; }
.article-body tr:first-child td { background: var(--uc-surface-2); font-weight: 600; }
.article-body tr:last-child td { border-bottom: 0; }
.article-body img { max-width: 100%; height: auto; border-radius: var(--r-sm); border: 1px solid var(--uc-line); margin: 8px 0 14px; }
.article-body .gap { display: block; height: 14px; }
.article-body hr { border: 0; border-top: 1px solid var(--uc-line); margin: 18px 0; }
/* step checklist: numbered answers become steps the reader can tick off */
.step-progress { display: flex; align-items: center; gap: 12px; margin: 4px 0 10px; font-size: 14px; color: var(--uc-ink-soft); }
.step-bar { flex: 1; max-width: 220px; height: 6px; border-radius: 999px; background: var(--uc-surface-3); overflow: hidden; }
.step-bar i { display: block; height: 100%; width: 0; background: var(--uc-brand); border-radius: 999px; transition: width var(--t-comp) var(--ease); }
.article-body ol.steps-on { list-style: none; padding-left: 0; counter-reset: st; }
.article-body ol.steps-on > li { counter-increment: st; position: relative; padding: 10px 12px 10px 52px; margin: 0 0 8px; border: 1px solid var(--uc-line); border-radius: var(--r-sm); background: var(--uc-surface); transition: background var(--t-micro) var(--ease), border-color var(--t-micro) var(--ease); }
.step-tick { position: absolute; left: 10px; top: 9px; width: 30px; height: 30px; border-radius: 50%; border: 1.5px solid var(--uc-line-strong); background: var(--uc-surface); color: var(--uc-ink-soft); display: grid; place-items: center; font-size: 13.5px; font-weight: 600; cursor: pointer; padding: 0; font-variant-numeric: tabular-nums; }
.step-tick::before { content: counter(st); }
.step-tick:hover { border-color: var(--uc-brand); color: var(--uc-brand); }
.article-body ol.steps-on > li.done { background: var(--uc-surface-2); color: var(--uc-ink-soft); }
.article-body ol.steps-on > li.done .step-tick { background: var(--uc-brand); border-color: var(--uc-brand); color: var(--uc-on-brand); }
.article-body ol.steps-on > li.done .step-tick::before { content: "✓"; }
.vote { margin-top: 26px; padding: 18px 20px; border-radius: var(--r-md); background: var(--uc-surface-2); border: 1px solid var(--uc-line); display: grid; gap: 14px; }
.vote-q { display: flex; justify-content: space-between; align-items: baseline; gap: 10px; flex-wrap: wrap; }
.vote-q h2 { font-size: 18px; }
.tally { font-size: 14px; color: var(--uc-ink-faint); }
.vote-row { display: flex; gap: 10px; flex-wrap: wrap; }
.vote-btn[aria-pressed="true"] { background: var(--uc-brand); border-color: var(--uc-brand); color: var(--uc-on-brand); }
.vote-msg:empty { display: none; }

/* ---------- controls ---------- */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; min-height: 44px; border-radius: var(--r-sm); border: 1px solid var(--uc-line-strong); background: var(--uc-surface); color: var(--uc-ink); padding: 9px 18px; font-size: 15px; font-weight: 600; cursor: pointer; line-height: 1.2; text-decoration: none !important; white-space: nowrap; transition: background var(--t-micro) var(--ease), border-color var(--t-micro) var(--ease); }
.btn:hover { background: var(--uc-surface-2); }
.btn.primary, .btn.gold { background: var(--uc-brand); border-color: var(--uc-brand); color: var(--uc-on-brand); }
.btn.primary:hover, .btn.gold:hover { background: var(--uc-brand-hover); border-color: var(--uc-brand-hover); }
.btn.quiet { background: var(--uc-surface); border-color: var(--uc-line-strong); color: var(--uc-ink); }
.btn.ghost { border-color: transparent; background: transparent; color: var(--uc-brand); }
.btn.ghost:hover { background: var(--uc-surface-2); }
.btn.danger { color: var(--uc-critical); }
.btn.sm { min-height: 36px; padding: 6px 14px; font-size: 14px; }
.btn.lg { min-height: 50px; padding-inline: 26px; font-size: 16px; }
.btn[aria-pressed="true"] { background: var(--uc-brand); border-color: var(--uc-brand); color: var(--uc-on-brand); }
.btn[aria-current="page"] { border-color: var(--uc-brand); color: var(--uc-brand); }
.btn .i { width: 17px; height: 17px; }
.btn:disabled, .btn[aria-disabled="true"] { opacity: .55; cursor: not-allowed; }
.form { display: grid; gap: 16px; }
fieldset { border: 0; padding: 0; margin: 0; display: grid; gap: 12px; }
legend { font-family: var(--f-display); font-size: 18px; font-weight: 600; margin-bottom: 8px; padding: 0; }
.two { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
@media (max-width: 600px) { .two { grid-template-columns: 1fr; } }
.field { display: grid; gap: 6px; align-content: start; }
.field label { font-size: 14px; font-weight: 600; color: var(--uc-ink); }
.opt { font-weight: 400; color: var(--uc-ink-faint); }
.input { width: 100%; background: var(--uc-surface); border: 1px solid var(--uc-field-edge); border-radius: var(--r-sm); padding: 11px 14px; font-size: 16px; min-height: 46px; color: var(--uc-ink); transition: border-color var(--t-micro) var(--ease), box-shadow var(--t-micro) var(--ease); outline: none; }
.input:focus { border-color: var(--uc-brand); box-shadow: 0 0 0 4px color-mix(in srgb, var(--uc-brand) 14%, transparent); }
.input::placeholder { color: var(--uc-ink-faint); }
textarea.input { line-height: 1.55; resize: vertical; }
.has-err .input { border-color: var(--uc-critical); }
.hint { font-size: 13.5px; color: var(--uc-ink-faint); }
.err { font-size: 13.5px; color: var(--uc-critical); font-weight: 600; }
.hp { position: absolute; left: -9999px; width: 1px; height: 1px; overflow: hidden; }
.form-foot { display: flex; gap: 12px; flex-wrap: wrap; align-items: center; }
.form-foot.center { justify-content: center; margin-top: 8px; }
.notice { padding: 13px 16px; border-radius: var(--r-sm); font-size: 15px; border: 1px solid var(--uc-line); margin: 0 0 16px; color: var(--uc-ink); }
.notice.info { background: var(--uc-brand-soft); }
.notice.warn { background: var(--uc-caution-soft); }
.notice.bad { background: var(--uc-critical-soft); }
.notice.good { background: var(--uc-accent-soft); }
.done { text-align: center; display: grid; justify-items: center; gap: 4px; }
.done-ico { width: 60px; height: 60px; border-radius: 50%; background: var(--uc-accent-soft); color: var(--uc-accent); display: grid; place-items: center; margin-bottom: 6px; }
.done-ico .i { width: 28px; height: 28px; stroke-width: 2.2; }
.done-l { margin: 0; color: var(--uc-ink-faint); font-size: 14px; }
.ticket-no { font-family: var(--f-display); font-size: 36px; font-weight: 700; letter-spacing: .02em; color: var(--uc-ink); margin: 0 0 8px; font-variant-numeric: tabular-nums; }
.done .form-foot { justify-content: center; margin-top: 12px; }
.pill { display: inline-flex; align-items: center; gap: 6px; border-radius: 999px; padding: 2px 11px; font-size: 12.5px; font-weight: 600; background: var(--uc-brand-soft); color: var(--uc-brand); white-space: nowrap; }
.pill.st-resolved, .pill.st-closed { background: var(--uc-accent-soft); color: var(--uc-accent); }
.pill.st-waiting { background: var(--uc-caution-soft); color: var(--uc-caution); }
.empty { text-align: center; padding: 20px 16px; color: var(--uc-ink-soft); }
.login { max-width: 460px; margin-inline: auto; }
.sso-steps { margin: 0 0 18px; padding-left: 22px; display: grid; gap: 8px; color: var(--uc-ink-soft); }
.sso-steps b { color: var(--uc-ink); }

/* ---------- footer ---------- */
.foot { border-top: 1px solid var(--uc-line); font-size: 14px; color: var(--uc-ink-faint); }
.foot-row { display: flex; flex-wrap: wrap; gap: 8px 24px; align-items: center; padding-block: 16px; }
.foot-row a { color: var(--uc-ink-soft); display: inline-flex; gap: 6px; align-items: center; }
.foot-row a .i { width: 15px; height: 15px; }
.foot-row > .foot-admin { margin-left: auto; }
@media (max-width: 767px) { .foot-row > .foot-admin { margin-left: 0; } }

/* ---------- shared with the admin console: navy sidebar pieces ---------- */
.sn-brand { display: flex; align-items: center; gap: 10px; height: 64px; padding: 0 16px; border-bottom: 1px solid rgba(255, 255, 255, 0.12); flex: none; }
.sn-logo img { display: block; width: 100px; height: auto; }
.sn-sub { font-family: var(--f-display); font-size: 13px; font-weight: 600; color: var(--uc-on-sidebar-soft); padding-left: 10px; border-left: 1px solid rgba(255, 255, 255, 0.22); white-space: nowrap; }
.nav-tab { display: flex; align-items: center; gap: 12px; padding: 9px 12px; border-radius: var(--r-sm); color: #DCE5EF; font-size: 14.5px; font-weight: 500; text-decoration: none !important; transition: background var(--t-micro) var(--ease), color var(--t-micro) var(--ease); }
.nav-tab .i { width: 18px; height: 18px; color: var(--uc-on-sidebar-soft); }
.nav-tab span:not(.nav-n):not(.n) { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.nav-tab:hover { background: rgba(255, 255, 255, 0.10); color: #fff; }
.menu-btn { width: 44px; height: 44px; border-radius: var(--r-sm); display: inline-flex; align-items: center; justify-content: center; color: var(--uc-ink); background: none; border: 0; cursor: pointer; }
.menu-btn .i { width: 22px; height: 22px; }

/* touch screens: every standalone control gets a 44px target (Laltu_Design accessibility gate) */
@media (pointer: coarse) {
  .chips a, .pills a, .more, .brand, .top-nav > a, .jtabs a { min-height: 44px; display: inline-flex; align-items: center; }
  .brand { display: flex; }
}

@media (prefers-reduced-motion: reduce) { *, *::before, *::after { animation: none !important; transition: none !important; scroll-behavior: auto !important; } }