Welcome to udChalo Self Service

flight Before Booking

chevron_right Why is my payment failing repeatedly? / मेरा पेमेंट बार-बार फ़ैल क्यों हो रहा है?
Below can be the reasons for payment failure: Poor internet connectivity. Issues with payment gateway. Incorrect bank/card details.  Insufficient funds...
Thu, 10 Mar, 2022 at 2:35 PM
chevron_right I’ve been getting zero flight results on the search page. What should I do? / मुझे फ्लाइट सर्च करने पर शून्य उड़ान परिणाम मिल रहे हैं। मुझे क्या करना चाहिए? /
If you are facing such issue then you can clear your browser cache & cookies and try to search again. Still facing the same issue it may either be beca...
Thu, 10 Mar, 2022 at 1:47 PM
chevron_right Is it possible to book tickets for another person through my account? / क्या मेरे खाते के माध्यम से किसी अन्य व्यक्ति के लिए टिकट बुक करना संभव है?
Yes, just enter the details of the passengers you want to book for when you’re asked to enter traveler–details at the time of booking. हां, आप उन यात्रि...
Wed, 9 Mar, 2022 at 3:41 PM
chevron_right Is it mandatory to mention the gender while booking a flight ticket? / क्या फ्लाइट टिकट बुक करते समय लिंग का उल्लेख करना अनिवार्य है?
Yes, it is mandatory to mention the gender while booking a flight ticket. If the person do not select the gender then he/ she will not be able to fill the f...
Wed, 9 Mar, 2022 at 2:56 PM
chevron_right I am an SSB candidate. Am I eligible to use udChalo to attend my interview or medical test round? मैं एक SSB उम्मीदवार हूं। क्या में udChalo का उपयोग करके आपने Interview या Medical test में जाने के लिए ticket book कर सकता हु?
Currently SSB candidate cannot book defense airfares using udChalo. वर्तमान में SSB उम्मीदवार udChalo का उपयोग करके रक्षा हवाई किराए की बुकिंग नहीं कर स...
Wed, 9 Mar, 2022 at 2:41 PM
chevron_right Can I book a flight ticket for an unaccompanied child? /क्या मैं एक अकेले बच्चे के लिए फ्लाइट टिकट बुक कर सकता हूं?
A child with 16 years of age or under traveling alone on a flight is considered as an unaccompanied minor. Each airline has their own guidelines regarding m...
Wed, 9 Mar, 2022 at 10:56 AM
chevron_right My payment got debited but the booking is not confirm. What can be the reason? /भुगतान डेबिट हो गया लेकिन बुकिंग की पुष्टि नहीं हुई। क्या कारण हो सकता है?
There can be many reasons for payment deduction:  1- The booking is in pending status.  2- The booking is failed and amount is in udChalo credits.  3-...
Wed, 9 Mar, 2022 at 10:54 AM
chevron_right Will I get notification, if profile verification request accepted/rejected?/
Yes, you will get notification on your registered E-mail/SMS as soon as your profile verification request accepted/ rejected. हाँ, जैसे ही आपका प्रोफ़ाइल ...
Tue, 1 Mar, 2022 at 5:02 PM
chevron_right Is my credit/debit card information secure? / क्या मेरा क्रेडिट / डेबिट कार्ड की जानकारी सुरक्षित है?
Yes, your credit card or debit card information is safe to use on udChalo.com. At udChalo, we do not save payment card information on our website.   All cre...
Tue, 1 Mar, 2022 at 4:56 PM
chevron_right What is the maximum number of seats I can book? / मैं कितनी सीटों की बुकिंग कर सकता हूं?
A maximum of 9 seats can be booked at one time. If you need to book for more than 9 travelers, you need to make a separate booking for additional travelers....
Tue, 1 Mar, 2022 at 4:54 PM