Welcome to udChalo Self Service

Samsung

chevron_right What all appliances are available for purchase under this program?/ इस कार्यक्रम के तहत कौन से उपकरण खरीदने के लिए उपलब्ध हैं?
 Our customers can avail benefits on the following appliances: Mobile Smartphones Tablets Watches Accessories / Audio TV & AV Refrigerators C...
Tue, 4 Jan, 2022 at 12:42 PM
chevron_right What all are the payment methods & Will I get udChalo credit as payment option to purchase Samsung products?/ भुगतान के सभी तरीके क्या हैं
Samsung allows you to make payments using a variety of methods including Credit Card, Debit Card, Net banking and wallet.  They don't accept Cash on De...
Tue, 4 Jan, 2022 at 1:13 PM
chevron_right Whom to contact for delivery & Shipping related concerns? / डिलीवरी के लिए किससे संपर्क करें?
 If you have not received the product as per delivery confirmation notifications, please highlight to Samsung by raising the issue on Online-Help OR Call Sa...
Tue, 4 Jan, 2022 at 1:14 PM
chevron_right How and when can I return or exchange a product?/ मैं किसी उत्पाद को कैसे और कब वापस कर सकता/सकती हूं?
  Products purchased on Exclusive Offers | For Corporate Employees | Samsung India  can be returned under the following conditions: Product was damage...
Tue, 4 Jan, 2022 at 1:20 PM
chevron_right What should I do if I received a Damaged or product not as described on Samsung website?
Mobiles, Tablets and Wearables Please inspect the device before using the device. Please do not activate (via SIM or WiFi) or start using the device in...
Tue, 4 Jan, 2022 at 1:38 PM
chevron_right What should I do if I received a Defective Product ? /यदि मुझे कोई दोषपूर्ण उत्पाद प्राप्त होता है तो मुझे क्या करना चाहिए?
In case the product is not working upon box opening or within 14 Days from the date of Phone Activation, visit Samsung Authorized Service Centre with the p...
Tue, 4 Jan, 2022 at 1:46 PM